Privacy Policy

Last updated: March 19, 2026

Introduction

TouchUpGo ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website touchupgo.com and make purchases from us.

Information We Collect

Information you provide

  • Contact information: Name, email address, phone number
  • Shipping information: Delivery address
  • Order information: Products purchased, order history
  • Communication: Messages sent via our contact form

Information collected automatically

  • Usage data: Pages visited, time spent, referral source
  • Device data: Browser type, operating system, IP address

Payment information

We do not collect or store your credit card details. All payment processing is handled securely by Stripe, our PCI-DSS compliant payment processor. We only receive confirmation of successful payments.

How We Use Your Information

  • Process and fulfill your orders
  • Send order confirmation and shipping notifications
  • Respond to your inquiries and support requests
  • Improve our website and services
  • Comply with legal obligations

Third-Party Services

We share your information only with trusted third parties necessary to operate our business:

  • Stripe: Payment processing
  • Cloudflare: Website hosting, security, and content delivery
  • Shipping carriers: Order delivery (DHL, FedEx, UPS)

We do not sell, rent, or trade your personal information to any third parties.

Data Retention

We retain your order information for as long as necessary to fulfill orders and comply with legal obligations (typically 7 years for tax records). You may request deletion of your personal data at any time by contacting us.

Your Rights

You have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your personal data
  • Object to processing of your personal data
  • Request data portability

Cookies

Our website uses minimal cookies essential for functionality (e.g., cart state stored in your browser's local storage). We do not use tracking cookies or third-party advertising cookies.

Security

We implement industry-standard security measures including HTTPS encryption, security headers, and access controls. However, no method of transmission over the Internet is 100% secure.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.

Contact Us

If you have questions about this Privacy Policy, please contact us.