Question 1

How do I find my car's paint color code?

Accepted Answer

Your vehicle's paint color code is typically located on a sticker or plate in the driver's side door jamb, glove box, trunk lid, or engine bay. The code is usually a combination of letters and numbers. You can also find it in your vehicle's owner's manual or by contacting your dealer with your VIN number.

Question 2

What's included in the touch up paint kit?

Accepted Answer

Our all-in-one kit includes everything you need: factory-matched base coat, clear coat, primer, our patented Correct N Clear blending solution, precision brushes, and a microfiber cloth. Detailed step-by-step instructions are also included so you can achieve professional results at home.

Question 3

How long does the touch up paint last?

Accepted Answer

When applied correctly, our touch up paint is designed to last for the lifetime of your vehicle. The factory-matched formula bonds permanently with your car's original paint, providing long-lasting protection against rust and corrosion.

Question 4

Can I use touch up paint on deep scratches?

Accepted Answer

Yes! Our kit includes primer specifically for deeper scratches that have reached the bare metal. Apply the primer first, then the base coat and clear coat. For very deep dents or large damaged areas, we recommend consulting a professional body shop.

Question 5

How long does shipping take?

Accepted Answer

We ship worldwide via DHL, FedEx, and UPS. Standard delivery within Europe takes 3-5 business days. International shipping typically takes 5-10 business days depending on your location. Express shipping options are available at checkout.

Question 6

What is your return policy?

Accepted Answer

We offer a 100% money-back guarantee. If you're not satisfied with the color match or the product quality, contact our support team within 30 days of purchase for a full refund. We stand behind every product we sell.

Question 7

What payment methods do you accept?

Accepted Answer

We accept all major credit and debit cards (Visa, Mastercard, American Express) through our secure Stripe payment system. Your payment information is never stored on our servers.

Question 8

Do you ship to my country?

Accepted Answer

We ship to most countries worldwide including the US, UK, Germany, France, Italy, Spain, Netherlands, Belgium, Austria, Switzerland, Scandinavia, Poland, Czech Republic, Portugal, Ireland, Luxembourg, and Turkey. Contact us if your country is not listed.

Question 9

How do I apply the touch up paint?

Accepted Answer

Clean the area, apply primer to bare metal if needed, then apply thin layers of base coat letting each dry between coats. Finish with clear coat and use the blending solution for seamless edges. Full step-by-step instructions are included with every kit.

Question 10

Will the color match exactly?

Accepted Answer

We use the original manufacturer's color code to mix your paint, ensuring the closest possible match to your vehicle's factory color. Minor variations may occur due to paint aging, sun exposure, and factory batch differences — this is normal for any touch up paint.

Question 11

Can I order for multiple colors/vehicles?

Accepted Answer

Yes! Simply add each color to your cart separately. Each kit is custom-mixed to your specific vehicle's color code.

Question 12

How should I store the touch up paint?

Accepted Answer

Store in a cool, dry place away from direct sunlight. Keep the bottles tightly sealed. Properly stored, our paint can last several years for future touch ups.

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